Complaints and disputes
If a dispute arises, then both purchaser and the supplier are obligated to use their best efforts to resolve the dispute.
The purchaser should attempt to resolve the matter through discussions with the supplier’s customer service representative. However, if the parties to the dispute are unable to resolve the matter then the purchaser should contact NSW Procurement.
If the matter cannot be resolved by mutual agreement of both parties in consultation with NSW Procurement, the matter will be referred for expert determination. This more formal process will require a higher level of detailed documentation, correspondence and records.
Eligibility to use contract
Public bodies are able to purchase from NSW Government contracts under Clause 6 of the Public Works and Procurement Regulation 2014.
Public Works and Procurement Regulation 2014-6: Procurement arrangements for other public bodies
- The Board may enter into agreements with public bodies that are not government agencies relating to the procurement of goods and services by and for those bodies.
- The Board may do so by allowing those bodies to have access to the procurement arrangements for government agencies or by making separate arrangements.
- The Board may establish criteria for the exercise of the Board’s functions under this clause, including but not limited to the circumstances in which, and the public bodies to which, access to the arrangements for government agencies will not be given.
- The Secretary of the Department of Finance, Services and Innovation may charge a fee in connection with any agreement entered into between a public body and the Board under this clause.
- In this clause: Community non-profit organisation does not include an industry association or similar body the activities of which are intended to promote the interests of a particular industry or sector of an industry. Public body includes the following:
a) a private hospital
b) a local council or other local authority
c) a charity or other community non-profit organisation
d) a private school or college
e) a university
f) a public authority of the Commonwealth, any other State or Territory
g) a public authority of any other jurisdiction (but only if it carries on activities in this State)
h) a contractor to a public authority (but only in respect of things done as such a contractor).
Contract managed by
What's covered by this contract
Range of products and services
- Passenger vehicles
- Commercial vehicles
- Trucks and machinery
Key contract features
Contract 603 provides for the disposal of motor vehicles, including trucks, in the Sydney metropolitan and regional areas of NSW. The contract includes extremely competitive arrangements that have been negotiated with Pickles. The contract now has a major secondary feature – transportation to auction, as well as between work sites even when not selling your car.
- Eliminates the need to obtain multiple quotes from local dealers
- Mandatory requirements like pink slips and other compliance requirements can be managed
- Probity rich process, allowing an independent provider to sell the vehicle on your behalf
- Pick up and delivery service to and from auction facility when it comes time to dispose of your vehicle and general transportation between work sites
- Savings on seller’s fees – negotiated fixed pricing
- Online ‘simulcasting’, an online form of bidding
Pickles Auctions Pty Ltd
Pickles Auctions Pty Ltd
|ABN||Trading As||32 003 417 650||Pickles Auctions|
|Contact Name||Phone||Fax||Address||02 9704 676902 9704 6673||02 9704 6692||36-40 Harp Street, Belmore NSW 2192|
|Websitefirstname.lastname@example.org@pickles.com.au||Pickles Auctions Pty Ltd|
Pickles contact numbers
- Newcastle: Ph 4946 2010
- Dubbo: Ph 6884 7322
- Wagga: Ph 6921 1588
- Tamworth: Ph 6760 7211
- Canberra: Ph 6239 1188
Code of behaviour
The supplier must, in carrying out this agreement, comply with the codes, policies and guidelines and standards listed in the contract, which includes the Code of Behaviour for the Protection of Children and other Vulnerable People.
The supplier must ensure that all persons working on the site or sites under the contract; including but not limited to the supplier’s employees and managers, consultants and sub-contractors, understand and comply with the requirements shown below:
- All supplier employees must gain permission to enter the school or facility before commencing work and they may only enter approved areas. The supplier’s representative, or where a sub-contractor is working without the supervision of the supplier, the sub- contractor’s representative, must report their presence to the person in charge of the school or facility on arrival each day and record, in the site visit log, the details of all of the supplier’s or sub- contractor’s employees working at the site or sites that day.
- Supplier employees should avoid talking with, touching or interacting with any children or residents or other users of the school or facility, except where the work requires it, or in an emergency or safety situation.
- Supplier employees must only use approved toilets and other facilities, unless the person in charge of the school or facility gives written authority to use alternative arrangements.
- The work area must not be able to be used or accessed by children, or residents or other users of the school or facility while work is in progress. Clear signs and barricades (where appropriate) must be used to prevent any inadvertent or unauthorised access.
- Appropriate privacy must be maintained when working on toilets and similar facilities. Supplier Employees must ensure that toilets and similar facilities are not occupied or in use by children, residents or other users before entering to perform work, and that work does not continue when use of the facilities is required.
- Where practicable male employees should perform work on male facilities and female employees on female facilities.
- Supplier employees must wear clothing that is tidy and in good condition, including a shirt, shorts or trousers or skirts at all times.
- Supplier employees should report any concerns about children’s behaviour or child abuse to the person in charge of the school or facility.
- Supplier employees must wear or carry an identity card at all times when on the site or sites.